Canned Responses for Microsoft Teams — Instant Messages

Teams messages slow down when you type the same things over and over. Lightning Assist gives you fast, system-wide canned responses — type a short abbreviation in any Teams channel or chat and the full message expands instantly. Works in Teams and every other app you use.

Try Canned Responses Free — 14-Day Trial

Works in Microsoft Teams and every other app • No credit card required

Download Free Trial

Save Time on Repetitive Teams Messages

From IT support teams handling ticket updates to HR sending onboarding messages — Teams users repeat the same messages dozens of times daily. Lightning Assist lets you turn any frequently typed message into a shortcut that expands with one key press.

Desktop & Web Teams

Works identically in the Teams desktop app and Teams browser — same shortcuts, same expansion speed.

AI Message Improvement

Select a Teams message draft, press the AI hotkey, and rewrite it, adjust its tone, or make it more concise in one step.

Cross-App Consistency

Same snippets work in Teams, Outlook, email, Zendesk, and everywhere else — no separate libraries to maintain.

Team Sharing

Share your Teams message templates with colleagues so everyone communicates consistently.

Teams Messages to Automate

IT support responses — ticket acknowledgement and resolution templates
Status updates — standup and project status formats
Meeting recaps — post-meeting summary templates
Onboarding messages — welcome new team members with consistent info
Escalation notices — consistent escalation message format
Availability replies — "In a meeting until X" templates

Start Saving Time in Microsoft Teams

14-day free trial, all features included. Works on Windows, Mac & Linux.

Download Free Trial Learn About Canned Responses

Frequently Asked Questions

Does Lightning Assist work in Microsoft Teams desktop?

Yes. Lightning Assist is a native desktop app that works system-wide — including in the Microsoft Teams desktop app on Windows and Mac.

Can I use canned responses in Teams meeting chats?

Yes. Lightning Assist expands snippets anywhere you can type in Teams — channels, chats, meeting chat panels, and the compose box.

Does it work in Teams on the web?

Yes. Lightning Assist works in the browser version of Microsoft Teams as well as the desktop app.

Can I adjust the tone of Teams messages with AI?

Yes. Select any text in a Teams message, press the AI hotkey, and choose to rewrite, make more professional, make casual, or make more concise — the improved message replaces your text instantly.