Use cases

Pick a path that matches how you work — every page links to the same 14-day free trial.

Why pick a use-case page instead of the homepage

Lightning Assist is one product, but how you use it depends on what you type all day. A support agent reuses macros and ticket templates; a developer expands code stubs and changelog blurbs; a recruiter sends sourced-candidate intros and interview follow-ups. The pages below skip generic marketing and show the snippets, AI commands, and voice workflows that match a specific job.

Each role page lists concrete examples — actual snippet text, suggested triggers, and the situations where AI rewrites help. Industry pages add the compliance, tone, and terminology constraints those teams typically work under (healthcare HIPAA wording, legal disclaimers, support SLAs).

If you are still evaluating, the role pages are usually the fastest read. They tell you within a minute whether Lightning Assist replaces a tool you already pay for, complements it, or removes a manual step you accepted as normal.

How to choose where to start

Pick by job title if you want a ready-made starter set. The role pages bundle ten to twenty snippets you can import on day one and edit later. Pick by industry if compliance language or domain terminology matters more than role — legal teams, healthcare clinicians, and education staff all benefit from industry pages that respect their language conventions.

Pick by template category (support replies, status updates, onboarding emails) when you already know the document type you want to standardize but cross several roles. Pick the AI features page if your primary need is rewriting and translating selected text rather than expanding shortcuts.

By role

By industry

Industries Hub

Browse by sector — healthcare, education, legal, finance, and more — with snippet patterns that respect each industry's tone and compliance rules.

Snippet templates

Templates Hub

Reusable categories like support replies, sales sequences, status updates, and onboarding messages, with examples ready to copy.

More hubs

  • Text expander overview
    The complete overview: triggers, variables, hotkeys, and how expansion works across apps.
  • AI features
    AI Chat, AI Commands, and AI Enhance — what each does, when to use it, and credit cost.
  • Speech to text desktop
    Push-to-talk dictation for hands-free input — works in the free tier with AI Credits.
  • Teams & collaboration
    Shared folders, role-based access, and snippet libraries for teams of any size.

Use case FAQ

I work across two roles — which page should I read?

Read the role page closest to your main task, then add snippets from the second role afterward. Snippets are organized in folders, so mixing a support set with a recruiter set never creates conflicts. Triggers stay unique because Lightning Assist lets you scope them per folder.

Are these snippets free, or part of a paid bundle?

Every snippet shown on these pages can be created on the free tier — they are plain text with optional variables. Premium ($5.99/month) unlocks unlimited snippets, folders, and team sharing. AI rewrites consume AI Credits, sold separately, so you only pay for AI when you use it.

Will my snippets work in any app?

Lightning Assist is a desktop application, not a browser extension, so triggers fire in Chrome, Slack, Outlook, VS Code, the terminal, and any other text field on Windows, macOS, or Linux. There is no per-app setup.

How long until I see a productivity difference?

Most users notice an immediate change once they have ten to fifteen of their most repeated messages saved as snippets. The bigger gains come over the first two weeks as you discover what you type most and convert those patterns into triggers.

Start where you actually type

You do not need a complete library before Lightning Assist becomes useful. Install the app, save the five sentences you re-type most often, and let the rest grow naturally as you notice repetition.

Start your 14-day free trial

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